Incidents | InstaWP Incidents reported on status page for InstaWP https://status.instawp.com/ https://d1lppblt9t2x15.cloudfront.net/logos/0f3716c3a80463a98b0fdb98adb204fe.png Incidents | InstaWP https://status.instawp.com/ en app.instawp.io recovered https://status.instawp.com/ Wed, 03 Dec 2025 03:25:12 +0000 https://status.instawp.com/#6c7bb578b76d13942f3d48f60f3bf685c7a8bb2c3f8b4248327047378f4b2739 app.instawp.io recovered app.instawp.io went down https://status.instawp.com/ Wed, 03 Dec 2025 03:22:29 +0000 https://status.instawp.com/#6c7bb578b76d13942f3d48f60f3bf685c7a8bb2c3f8b4248327047378f4b2739 app.instawp.io went down instawp.xyz Health recovered https://status.instawp.com/ Wed, 12 Nov 2025 12:38:14 +0000 https://status.instawp.com/#d86100d6dd575a3adbbfd86fbd8b92048905d2d09e117ab8b0f31b835eefa561 instawp.xyz Health recovered instawp.xyz Health went down https://status.instawp.com/ Wed, 12 Nov 2025 11:07:59 +0000 https://status.instawp.com/#d86100d6dd575a3adbbfd86fbd8b92048905d2d09e117ab8b0f31b835eefa561 instawp.xyz Health went down Issues with site creation from Snapshots/Template https://status.instawp.com/incident/752873 Tue, 28 Oct 2025 11:03:00 -0000 https://status.instawp.com/incident/752873#e477349936d74bbc5fd72f53d9ff1a94e2f128717c57e0434636c661bb44990d We are investigating issues with site creation from snapshots and templates after the recent release. The team is working on a fix. Update (1:03 pm UTC) : Issue fixed. Cloud Queue Size server-stat-medium recovered https://status.instawp.com/ Wed, 15 Oct 2025 15:40:06 +0000 https://status.instawp.com/#34697df6d52c206cb5bb87c4c7001a370a0413aa3b5602ac9c3cf8fe268abc70 Cloud Queue Size server-stat-medium recovered Cloud Queue Size server-stat-medium went down https://status.instawp.com/ Wed, 15 Oct 2025 12:25:33 +0000 https://status.instawp.com/#34697df6d52c206cb5bb87c4c7001a370a0413aa3b5602ac9c3cf8fe268abc70 Cloud Queue Size server-stat-medium went down app.instawp.io recovered https://status.instawp.com/ Thu, 18 Sep 2025 03:57:37 +0000 https://status.instawp.com/#75cbb90dddd14c43d79aa666e0ef3684701e481ca6bf9d81401ffc2a0e8dcfac app.instawp.io recovered app.instawp.io went down https://status.instawp.com/ Thu, 18 Sep 2025 03:55:39 +0000 https://status.instawp.com/#75cbb90dddd14c43d79aa666e0ef3684701e481ca6bf9d81401ffc2a0e8dcfac app.instawp.io went down Incorrect disk usage https://status.instawp.com/incident/722580 Thu, 11 Sep 2025 14:12:00 -0000 https://status.instawp.com/incident/722580#408f0fa18fac9c9c9bb7ebd9bee2cee6be6183d88871e3a1497368519424b0ee Few users have reported incorrect disk usage in their dashboard and are unable to create new sites because of that. Our team is looking into this matter, and we will provide the fix as soon as possible. We do not have an ETA for this right now. Edit: This was resolved within 1 hr. Sites are not being created from Snapshots https://status.instawp.com/incident/621407 Thu, 17 Jul 2025 13:20:00 -0000 https://status.instawp.com/incident/621407#289122357419c0527f5ef519429e473df176e431ed13169625a1a8e9491f9165 We had several users reporting about sites not being created from snapshots. The engineering team quickly resolved the issue. The incident was resolved within 2 hrs of identification of the first issue. Site creation issue https://status.instawp.com/incident/605142 Wed, 18 Jun 2025 14:12:00 -0000 https://status.instawp.com/incident/605142#41a140d7eb6d30470d44301de705df05d6aa2f95e9c162ec6954952c522b927d We have identified the minor work quickly and deployed it in production. Everything is back to normal. Site creation issue https://status.instawp.com/incident/605142 Wed, 18 Jun 2025 12:35:00 -0000 https://status.instawp.com/incident/605142#768a81f911cb1dfc87d3ea9a43a38020b24e2df08b3d894e4f4801ce8e5f8fae Few users have reported about failure of site creation especially when created from a snapshot. Our team has identified the issue and is working on the fix. ETA 30 mins to 1 hour. Issues with Templates/Cloning https://status.instawp.com/incident/474921 Mon, 09 Dec 2024 20:29:00 -0000 https://status.instawp.com/incident/474921#684f2fc84b97bc6335147b037bad35519fea89cc5043ef065fa2a9d7254db018 We have identified the root cause and deployed a fix. Things should be back to normal. Issues with Templates/Cloning https://status.instawp.com/incident/474921 Mon, 09 Dec 2024 18:59:00 -0000 https://status.instawp.com/incident/474921#526875b353a743d05153d766176d6375a5f3928f879ba26d3cd2b88089eb35b6 We are having issues with creating new websites from Templates or cloning an existing staging site. This is an intermittent error. The team is working on a fix. Site creation failing from templates https://status.instawp.com/incident/434723 Wed, 25 Sep 2024 19:23:00 -0000 https://status.instawp.com/incident/434723#0c3bcb8666e3dcaf8f04ff87b652709068081ab4ef9c678e11a585f0e07d39a5 Staging site creation from templates are taking longer than usual and eventually fails. Our team has identified the issue and have deployed a fix, however it would take about 1-2 hours for the pending jobs to clear up. Please bare with us. Important: Scheduled Server Maintenance on 3rd March https://status.instawp.com/incident/334637 Sun, 03 Mar 2024 12:30:00 -0000 https://status.instawp.com/incident/334637#648252fc8818558c26233e885440c68ca6ecfaa8763181adf833af9a169ac519 Maintenance completed Important: Scheduled Server Maintenance on 3rd March https://status.instawp.com/incident/334637 Sun, 03 Mar 2024 09:30:00 -0000 https://status.instawp.com/incident/334637#55dae7328d61a9e635bdb31cf4da48dc3c7a518a49ea3607aafe3e12b133d3e3 We would like to inform you that we have scheduled server maintenance on March 3rd 2024 from 3PM to 6PM, (GMT: +5:30) . This maintenance is essential to ensure the continued performance, and reliability of our systems. During this time, you may experience intermittent service disruptions. We apologize in advance for any inconvenience this may cause and appreciate your understanding. Please mark your calendar and plan accordingly for this maintenance window. If you have any questions or need assistance, please contact our support team via  https://instawp.com/support Site creation failing https://status.instawp.com/incident/259052 Thu, 14 Sep 2023 06:40:00 -0000 https://status.instawp.com/incident/259052#540ce91662ec1a112f201aae08775edff54343eb0b996f20167387895a8c40c0 This issue is now fixed. Site creation failing https://status.instawp.com/incident/259052 Thu, 14 Sep 2023 05:32:00 -0000 https://status.instawp.com/incident/259052#9799cd5ad167c3b3d355935ab6ac0ae81b89bef63dd1f96555c1ad5144011f3c We have identified an issue with Route 53, they have a limit on number of records we can create in a hosted zone. We are working with AWS support to raise that. ETA 15 mins to 1 hour. instawp.xyz is unavailable https://status.instawp.com/incident/182189 Tue, 07 Mar 2023 01:59:00 -0000 https://status.instawp.com/incident/182189#80a49a62330ec438619c793569db153d9ce720455e6a942b3c33ea1049b21902 This is now resolved. Domains should start resolving within few minutes. instawp.xyz is unavailable https://status.instawp.com/incident/182189 Tue, 07 Mar 2023 00:33:00 -0000 https://status.instawp.com/incident/182189#ba9e1a43946c7107f5673d2b1cc7d500bda49c63bf4ae4a0710d9a6cdd8e0c67 We have been blocked by .xyz registry without any warnings or any kind of emails! We are now trying to reachout to them to understand next steps. The sub-domains are not resolving but your data is safe with us. For now, you can switch your domains to instawp.co or instawp.xyz using these steps Go to sites > ... menu > Suffix Domain Change to instawp.co or instawp.link (if you have a template from this site), save as template once again so that the template sites will take new domain. Note: Users with whitelabel domain feature are not affected. instawp.xyz is unavailable https://status.instawp.com/incident/136038 Tue, 15 Nov 2022 05:57:00 -0000 https://status.instawp.com/incident/136038#65414699d50b17af96a43b537b8ab29d651b72f7052e05dc0a56b9d3dabcf7e2 We are having issues with the .xyz domain. Please switch the suffix domain to .link or .co via Site > Suffix Domain menu. (make sure to wait for 30 seconds before you access the new link) (purge cache from all sources after the switch, if using elementor, Tools -> Re-Generate CSS) instawp.xyz is unavailable https://status.instawp.com/incident/119239 Mon, 19 Sep 2022 17:37:00 -0000 https://status.instawp.com/incident/119239#f2a491477007332bead5ddc7d849f492567bde0b324cce1e5d3584a5f1758661 Domain instawp.xyz has been disabled by the registry in yet another targeted attack by phishing bots. We are actively working with the registry and developing solutions to stop this proactively. Sincere apologies for repeat outages this week, we are working 24x7 to make a stable platform. For those who can't wait for their domain to come back online again, the workaround is to create a clone of your site which should create a instawp.link cloned site and that should work.