Incidents | InstaWP Incidents reported on status page for InstaWP https://status.instawp.com/ https://d1lppblt9t2x15.cloudfront.net/logos/0f3716c3a80463a98b0fdb98adb204fe.png Incidents | InstaWP https://status.instawp.com/ en Plugin-App Proxy URL recovered https://status.instawp.com/ Fri, 29 Aug 2025 15:50:12 +0000 https://status.instawp.com/#0d128629c94fb390198ebaddc7aa85bc50a7459d09abb161b64f4feb2056f345 Plugin-App Proxy URL recovered Plugin-App Proxy URL went down https://status.instawp.com/ Fri, 29 Aug 2025 15:47:58 +0000 https://status.instawp.com/#0d128629c94fb390198ebaddc7aa85bc50a7459d09abb161b64f4feb2056f345 Plugin-App Proxy URL went down Plugin-App Proxy URL recovered https://status.instawp.com/ Tue, 26 Aug 2025 11:44:20 +0000 https://status.instawp.com/#7451c992fb551df797d300aadea35f9120f968b3b1e53779f563a9bba61d70de Plugin-App Proxy URL recovered app.instawp.io recovered https://status.instawp.com/ Tue, 26 Aug 2025 11:43:44 +0000 https://status.instawp.com/#c93bec6464f71d217e5fa08c9d918cd8d8cf6d0ed2f8db1cc15fef1cbc6a07cc app.instawp.io recovered Plugin-App Proxy URL went down https://status.instawp.com/ Tue, 26 Aug 2025 11:36:18 +0000 https://status.instawp.com/#7451c992fb551df797d300aadea35f9120f968b3b1e53779f563a9bba61d70de Plugin-App Proxy URL went down app.instawp.io went down https://status.instawp.com/ Tue, 26 Aug 2025 11:35:25 +0000 https://status.instawp.com/#c93bec6464f71d217e5fa08c9d918cd8d8cf6d0ed2f8db1cc15fef1cbc6a07cc app.instawp.io went down app.instawp.io recovered https://status.instawp.com/ Sun, 24 Aug 2025 15:12:00 +0000 https://status.instawp.com/#7b75db67077e3a8e680f91152d67276245fb18b94e953876658a55e949ae2d30 app.instawp.io recovered app.instawp.io went down https://status.instawp.com/ Sun, 24 Aug 2025 15:09:33 +0000 https://status.instawp.com/#7b75db67077e3a8e680f91152d67276245fb18b94e953876658a55e949ae2d30 app.instawp.io went down app.instawp.io recovered https://status.instawp.com/ Thu, 21 Aug 2025 09:17:28 +0000 https://status.instawp.com/#3dc7b62dbb1e6f33e5d60df7169a9eafb14aa83b4b705130a39b9b78c2f088f9 app.instawp.io recovered app.instawp.io went down https://status.instawp.com/ Thu, 21 Aug 2025 08:50:32 +0000 https://status.instawp.com/#3dc7b62dbb1e6f33e5d60df7169a9eafb14aa83b4b705130a39b9b78c2f088f9 app.instawp.io went down InstaWP SSL Auth Service recovered https://status.instawp.com/ Thu, 24 Jul 2025 14:49:08 +0000 https://status.instawp.com/#95d9a5be96492ba024657593fe48a16340cb5f7c85be3b9f22446c39dc4b5ca7 InstaWP SSL Auth Service recovered InstaWP SSL Auth Service went down https://status.instawp.com/ Wed, 23 Jul 2025 17:33:26 +0000 https://status.instawp.com/#95d9a5be96492ba024657593fe48a16340cb5f7c85be3b9f22446c39dc4b5ca7 InstaWP SSL Auth Service went down Sites are not being created from Snapshots https://status.instawp.com/incident/621407 Thu, 17 Jul 2025 13:20:00 -0000 https://status.instawp.com/incident/621407#289122357419c0527f5ef519429e473df176e431ed13169625a1a8e9491f9165 We had several users reporting about sites not being created from snapshots. The engineering team quickly resolved the issue. The incident was resolved within 2 hrs of identification of the first issue. Plugin-App Proxy URL recovered https://status.instawp.com/ Wed, 09 Jul 2025 06:17:49 +0000 https://status.instawp.com/#28fc6999dff2c87a603d0ff8d7f60b40b88436900ea67d5570cd90b6db1f9d98 Plugin-App Proxy URL recovered app.instawp.io recovered https://status.instawp.com/ Wed, 09 Jul 2025 06:16:59 +0000 https://status.instawp.com/#5ae8ddaf41d0f0808d7c67547be3a71c1ad0a586971d43604a9b625c63810ff2 app.instawp.io recovered Plugin-App Proxy URL went down https://status.instawp.com/ Wed, 09 Jul 2025 06:14:49 +0000 https://status.instawp.com/#28fc6999dff2c87a603d0ff8d7f60b40b88436900ea67d5570cd90b6db1f9d98 Plugin-App Proxy URL went down app.instawp.io went down https://status.instawp.com/ Wed, 09 Jul 2025 06:13:57 +0000 https://status.instawp.com/#5ae8ddaf41d0f0808d7c67547be3a71c1ad0a586971d43604a9b625c63810ff2 app.instawp.io went down Plugin-App Proxy URL recovered https://status.instawp.com/ Tue, 08 Jul 2025 11:59:35 +0000 https://status.instawp.com/#ba4b2a8d0fa5109689305c2c8ff3ff8320600283f5c57ed4c493fe12abfc3c1c Plugin-App Proxy URL recovered app.instawp.io recovered https://status.instawp.com/ Tue, 08 Jul 2025 11:58:46 +0000 https://status.instawp.com/#664c21302ea4e9a57db1e62ba3b0c0289652d7c88717ac19528103557babc216 app.instawp.io recovered Plugin-App Proxy URL went down https://status.instawp.com/ Tue, 08 Jul 2025 11:56:29 +0000 https://status.instawp.com/#ba4b2a8d0fa5109689305c2c8ff3ff8320600283f5c57ed4c493fe12abfc3c1c Plugin-App Proxy URL went down app.instawp.io went down https://status.instawp.com/ Tue, 08 Jul 2025 11:55:39 +0000 https://status.instawp.com/#664c21302ea4e9a57db1e62ba3b0c0289652d7c88717ac19528103557babc216 app.instawp.io went down instawp.com recovered https://status.instawp.com/ Mon, 30 Jun 2025 07:57:13 +0000 https://status.instawp.com/#335de970103b0304d408ddab459e2062ff900083b317c1baba6af6d5f1b89037 instawp.com recovered instawp.com went down https://status.instawp.com/ Mon, 30 Jun 2025 07:45:58 +0000 https://status.instawp.com/#335de970103b0304d408ddab459e2062ff900083b317c1baba6af6d5f1b89037 instawp.com went down instawp.com recovered https://status.instawp.com/ Mon, 30 Jun 2025 07:26:58 +0000 https://status.instawp.com/#8e46dab168c8cb096e461024d2c00b4a256208adc29aa19d63caf4df60135bbd instawp.com recovered instawp.com went down https://status.instawp.com/ Mon, 30 Jun 2025 07:18:46 +0000 https://status.instawp.com/#8e46dab168c8cb096e461024d2c00b4a256208adc29aa19d63caf4df60135bbd instawp.com went down instawp.com recovered https://status.instawp.com/ Mon, 30 Jun 2025 07:02:59 +0000 https://status.instawp.com/#60db5609d8767a83831fbdb0880554f0377685313835c3fed9d872c02f662a34 instawp.com recovered instawp.com went down https://status.instawp.com/ Mon, 30 Jun 2025 06:57:54 +0000 https://status.instawp.com/#60db5609d8767a83831fbdb0880554f0377685313835c3fed9d872c02f662a34 instawp.com went down instawp.com recovered https://status.instawp.com/ Mon, 30 Jun 2025 06:35:47 +0000 https://status.instawp.com/#2f4f567713d7f0fe2e5a4567fffdba021dc0868ad35e3ecf1fecdf6a058aa006 instawp.com recovered instawp.com went down https://status.instawp.com/ Mon, 30 Jun 2025 06:27:53 +0000 https://status.instawp.com/#2f4f567713d7f0fe2e5a4567fffdba021dc0868ad35e3ecf1fecdf6a058aa006 instawp.com went down instawp.com recovered https://status.instawp.com/ Wed, 25 Jun 2025 15:37:26 +0000 https://status.instawp.com/#be4193c2f7ead711bcd39805c40f9963321f505ab88b3d977720fe821f66cc6e instawp.com recovered instawp.com went down https://status.instawp.com/ Wed, 25 Jun 2025 15:34:27 +0000 https://status.instawp.com/#be4193c2f7ead711bcd39805c40f9963321f505ab88b3d977720fe821f66cc6e instawp.com went down instawp.com recovered https://status.instawp.com/ Wed, 25 Jun 2025 15:16:21 +0000 https://status.instawp.com/#fa8f11aaef49bd068258f8c6657c59b837a46da7daaaca6f73a0eec72957dcd0 instawp.com recovered instawp.com went down https://status.instawp.com/ Wed, 25 Jun 2025 14:58:27 +0000 https://status.instawp.com/#fa8f11aaef49bd068258f8c6657c59b837a46da7daaaca6f73a0eec72957dcd0 instawp.com went down Plugin-App Proxy URL recovered https://status.instawp.com/ Tue, 24 Jun 2025 15:54:28 +0000 https://status.instawp.com/#6cde7d6276fdd71321c6b8a97ce8d286b662f5c87ba5e7fc20d918448ef27cfc Plugin-App Proxy URL recovered Plugin-App Proxy URL went down https://status.instawp.com/ Tue, 24 Jun 2025 15:52:20 +0000 https://status.instawp.com/#6cde7d6276fdd71321c6b8a97ce8d286b662f5c87ba5e7fc20d918448ef27cfc Plugin-App Proxy URL went down instawp.com recovered https://status.instawp.com/ Mon, 23 Jun 2025 17:23:04 +0000 https://status.instawp.com/#6306773fb81f6cc303e02309680a5b43e9b55515e2d2d3394ab2a4312f319730 instawp.com recovered instawp.com went down https://status.instawp.com/ Mon, 23 Jun 2025 17:20:04 +0000 https://status.instawp.com/#6306773fb81f6cc303e02309680a5b43e9b55515e2d2d3394ab2a4312f319730 instawp.com went down instawp.com recovered https://status.instawp.com/ Sun, 22 Jun 2025 17:21:40 +0000 https://status.instawp.com/#4fc3cf108badea0654f84b5d6c07e034cafec84f8cccf4bb7d8946f58f76e14a instawp.com recovered instawp.com went down https://status.instawp.com/ Sun, 22 Jun 2025 17:15:39 +0000 https://status.instawp.com/#4fc3cf108badea0654f84b5d6c07e034cafec84f8cccf4bb7d8946f58f76e14a instawp.com went down instawp.com recovered https://status.instawp.com/ Sun, 22 Jun 2025 17:06:40 +0000 https://status.instawp.com/#4f8563224a07fd8320ca377333e2c0634687f61fe238863fa40f06fcf1cfca92 instawp.com recovered instawp.com went down https://status.instawp.com/ Sun, 22 Jun 2025 17:03:40 +0000 https://status.instawp.com/#4f8563224a07fd8320ca377333e2c0634687f61fe238863fa40f06fcf1cfca92 instawp.com went down Site creation issue https://status.instawp.com/incident/605142 Wed, 18 Jun 2025 14:12:00 -0000 https://status.instawp.com/incident/605142#41a140d7eb6d30470d44301de705df05d6aa2f95e9c162ec6954952c522b927d We have identified the minor work quickly and deployed it in production. Everything is back to normal. Site creation issue https://status.instawp.com/incident/605142 Wed, 18 Jun 2025 12:35:00 -0000 https://status.instawp.com/incident/605142#768a81f911cb1dfc87d3ea9a43a38020b24e2df08b3d894e4f4801ce8e5f8fae Few users have reported about failure of site creation especially when created from a snapshot. Our team has identified the issue and is working on the fix. ETA 30 mins to 1 hour. Cloud Queue Size server-stat-medium recovered https://status.instawp.com/ Sat, 07 Jun 2025 06:00:03 +0000 https://status.instawp.com/#1db3ed6d4c8612bdb232be114f2d2892bc907ade866d0a8f6a29d81d3912ca2a Cloud Queue Size server-stat-medium recovered Cloud Queue Size server-stat-medium went down https://status.instawp.com/ Sat, 07 Jun 2025 00:45:39 +0000 https://status.instawp.com/#1db3ed6d4c8612bdb232be114f2d2892bc907ade866d0a8f6a29d81d3912ca2a Cloud Queue Size server-stat-medium went down Issues with Templates/Cloning https://status.instawp.com/incident/474921 Mon, 09 Dec 2024 20:29:00 -0000 https://status.instawp.com/incident/474921#684f2fc84b97bc6335147b037bad35519fea89cc5043ef065fa2a9d7254db018 We have identified the root cause and deployed a fix. Things should be back to normal. Issues with Templates/Cloning https://status.instawp.com/incident/474921 Mon, 09 Dec 2024 18:59:00 -0000 https://status.instawp.com/incident/474921#526875b353a743d05153d766176d6375a5f3928f879ba26d3cd2b88089eb35b6 We are having issues with creating new websites from Templates or cloning an existing staging site. This is an intermittent error. The team is working on a fix. Site creation failing from templates https://status.instawp.com/incident/434723 Wed, 25 Sep 2024 19:23:00 -0000 https://status.instawp.com/incident/434723#0c3bcb8666e3dcaf8f04ff87b652709068081ab4ef9c678e11a585f0e07d39a5 Staging site creation from templates are taking longer than usual and eventually fails. Our team has identified the issue and have deployed a fix, however it would take about 1-2 hours for the pending jobs to clear up. Please bare with us. Important: Scheduled Server Maintenance on 3rd March https://status.instawp.com/incident/334637 Sun, 03 Mar 2024 12:30:00 -0000 https://status.instawp.com/incident/334637#648252fc8818558c26233e885440c68ca6ecfaa8763181adf833af9a169ac519 Maintenance completed Important: Scheduled Server Maintenance on 3rd March https://status.instawp.com/incident/334637 Sun, 03 Mar 2024 09:30:00 -0000 https://status.instawp.com/incident/334637#55dae7328d61a9e635bdb31cf4da48dc3c7a518a49ea3607aafe3e12b133d3e3 We would like to inform you that we have scheduled server maintenance on March 3rd 2024 from 3PM to 6PM, (GMT: +5:30) . This maintenance is essential to ensure the continued performance, and reliability of our systems. During this time, you may experience intermittent service disruptions. We apologize in advance for any inconvenience this may cause and appreciate your understanding. Please mark your calendar and plan accordingly for this maintenance window. If you have any questions or need assistance, please contact our support team via  https://instawp.com/support Site creation failing https://status.instawp.com/incident/259052 Thu, 14 Sep 2023 06:40:00 -0000 https://status.instawp.com/incident/259052#540ce91662ec1a112f201aae08775edff54343eb0b996f20167387895a8c40c0 This issue is now fixed. Site creation failing https://status.instawp.com/incident/259052 Thu, 14 Sep 2023 05:32:00 -0000 https://status.instawp.com/incident/259052#9799cd5ad167c3b3d355935ab6ac0ae81b89bef63dd1f96555c1ad5144011f3c We have identified an issue with Route 53, they have a limit on number of records we can create in a hosted zone. We are working with AWS support to raise that. ETA 15 mins to 1 hour. instawp.xyz is unavailable https://status.instawp.com/incident/182189 Tue, 07 Mar 2023 01:59:00 -0000 https://status.instawp.com/incident/182189#80a49a62330ec438619c793569db153d9ce720455e6a942b3c33ea1049b21902 This is now resolved. Domains should start resolving within few minutes. instawp.xyz is unavailable https://status.instawp.com/incident/182189 Tue, 07 Mar 2023 00:33:00 -0000 https://status.instawp.com/incident/182189#ba9e1a43946c7107f5673d2b1cc7d500bda49c63bf4ae4a0710d9a6cdd8e0c67 We have been blocked by .xyz registry without any warnings or any kind of emails! We are now trying to reachout to them to understand next steps. The sub-domains are not resolving but your data is safe with us. For now, you can switch your domains to instawp.co or instawp.xyz using these steps Go to sites > ... menu > Suffix Domain Change to instawp.co or instawp.link (if you have a template from this site), save as template once again so that the template sites will take new domain. Note: Users with whitelabel domain feature are not affected. instawp.xyz is unavailable https://status.instawp.com/incident/136038 Tue, 15 Nov 2022 05:57:00 -0000 https://status.instawp.com/incident/136038#65414699d50b17af96a43b537b8ab29d651b72f7052e05dc0a56b9d3dabcf7e2 We are having issues with the .xyz domain. Please switch the suffix domain to .link or .co via Site > Suffix Domain menu. (make sure to wait for 30 seconds before you access the new link) (purge cache from all sources after the switch, if using elementor, Tools -> Re-Generate CSS) instawp.xyz is unavailable https://status.instawp.com/incident/119239 Mon, 19 Sep 2022 17:37:00 -0000 https://status.instawp.com/incident/119239#f2a491477007332bead5ddc7d849f492567bde0b324cce1e5d3584a5f1758661 Domain instawp.xyz has been disabled by the registry in yet another targeted attack by phishing bots. We are actively working with the registry and developing solutions to stop this proactively. Sincere apologies for repeat outages this week, we are working 24x7 to make a stable platform. For those who can't wait for their domain to come back online again, the workaround is to create a clone of your site which should create a instawp.link cloned site and that should work.